Customer Information Text


As HSC GRUP TUR. EMLAK TAŞ. TİC. VE SAN. LTD. ŞTİ. protecting fundamental rights and freedoms, protecting privacy, ensuring and protecting information security, and respecting ethical values are among our priority principles. The following explanations regarding the processing and protection of your personal data and special quality personal data are presented to your information in order to fulfill the disclosure obligation arising from Article 10 of the Personal Data Protection Law of our company, which has the title of Data Controller within the scope of the Law on the Protection of Personal Data No.6698. The concept of "personal data" in this document has been used to include personal data of special nature.

1. Purpose of Processing and Transferring Personal Data
In order to provide you with a quality and pleasant service and within the scope of our legitimate interests, name-surname, TR ID number / passport number, address, telephone, e-mail, flight information, hotel information is recorded and processed in printed and electronic media. Your personal data are shared with the Ministry of Transport and Infrastructure and the tour / transportation service provider in accordance with the legal obligations, to the extent necessary and limited to these purposes in order to achieve the above-mentioned purposes.

2. Method of Collection of Personal Data and Legal Reason
Personal data are automatically collected, used, recorded, stored and processed by our Company by informing the personal data owners in a clear and understandable way in written form, by obtaining their explicit consent if necessary, in accordance with the law and the rules of honesty, in connection with and limited to the legitimate purpose stated above within the framework of the principle of proportionality. Your personal data is processed within the framework of the following legal reasons in article 5/2 of PDPA in line with the regulations of HSC GRUP TUR. EMLAK TAŞ. TİC. VE SAN. LTD. ŞTİ.: Provided that it is directly related to the establishment or performance of a contract, it is necessary to process personal data belonging to the parties to the contract. It is mandatory for the data controller to fulfill his/her legal obligation. Data processing is mandatory for the establishment, use or protection of a right. It is mandatory for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed.

3. Storage and Disposal of Personal Data
Your personal data will be stored during the storage periods specified in the relevant legal regulations or for the period required by the aforementioned processing purposes, and then they will be deleted, destroyed or anonymized completely in accordance with the PDPA.

4. Security of Personal Data
Your personal data are processed and stored in the environments in which they are processed and stored, in order not to be exposed to unauthorized access, lost or damaged, provided that they are not used outside the stated purpose and scope, and when necessary, they are encrypted, accessible only to authorized persons and by taking all other necessary information security measures.

5. Your Rights as per Article 11 of the Law on Protection of Personal Data and our Contact Information
Your rights as per article 11 of the Personal Data Protection Act;

  • Learning whether your personal data is processed or not,
  • Requesting information about it if it has been processed,
  • Learning the purpose of processing your personal data and whether they are used appropriately for their purpose,
  • Requesting correction of personal data if it is incomplete or incorrectly processed,
  • Request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law,
  • Object to the emergence of a result against you by analyzing your processed personal data exclusively with automated systems,
  • To demand compensation for your loss in case you suffer damage due to unlawful processing of personal data.

In accordance with Article 11 of the Personal Data Protection Law, you have the right to obtain information about your personal data by applying to HSC GRUP TUR. EMLAK TAŞ. TİC. VE SAN. LTD. ŞTİ. You can find more detailed information about your Personal Data, as well as the application form, on our company's website at In order for us to respond to your requests regarding your Personal Data in an accurate and healthy manner as soon as possible, it is recommended that your requests and questions be communicated as clearly, understandably and as timely as possible.

Address: Güzeloba, 2272. Sk. No:82, 07320 Muratpaşa/Antalya
Phone: 0 (242) 323 27 57
Web / mail: / [email protected]